FAQ

Cetaphil is a line of skincare products specifically designed and clinically proven to help people take care of their sensitive skin and other skin conditions associated with sensitive skin. Cetaphil believes your skin health is what leads to beautiful, glowing skin, and so we develop all of our products with your skin’s health first and foremost in mind.

The thing that sets Cetaphil apart is that we are dedicated to supporting sensitive skin health, and our products are clinically proven to tackle 5 signs of skin sensitivity. Our work is based on science and research, and to make sure that our products truly take care of your skin, we work closely with dermatologists to develop our skincare products. Cetaphil products are suited to even the most sensitive skin, which is why dermatologists have recommended Cetaphil and trusted our brand for over 75 years.

We are also committed to introducing environmentally and socially responsible practices across our business. These focus on four key areas; reducing our environmental impact, ensuring we formulate with cleaner ingredients, supporting communities, and increasing our use of sustainable packaging.

Our products are designed to be gentle and effective even when used on the most sensitive skin. Cetaphil is suitable for a wide range of skin types from very dry to combination or oily, as well as for eczema or acne-prone skin. Cetaphil is gentle and supportive of skin’s natural properties and provides the cleansing, moisturizing, and protection needed for all types of sensitive skin.

We have a wide range of beneficial skincare products to address skin troubles such as redness, excess oil, and dehydrated skin. Our dermatologist-tested and approved skincare regimes are formulated for all skin types, as well as skincare products specifically designed for babies’ skin and hair.

Cetaphil’s products are suitable for sensitive skin because they use science-backed formulas that reinforce the skin’s natural barrier. We also design our sensitive skin care products to have a pH level that respects the skin’s acid-alkaline balance. While using only the highest quality ingredients, many of our formulations are fragrance-free and hypoallergenic, making Cetaphil ideal for daily use, especially on sensitive skin.

Yes, the following examples are just a few of Cetaphil’s paraben-free products:



• Gentle Foaming Cleanser
• Cetaphil Optimal Hydration Replenishing Night Cream
• Cetaphil Pro Oil Control Foam wash
• Gentle Skin Cleanser
• Oily Skin Cleanser
• Cetaphil Restoraderm Skin Restoring Body Moisturizer
• Cetaphil Restoraderm Skin Restoring Body Wash
• Cetaphil Moisturising Lotion
• Cetaphil daily exfoliating cleanser

The most common “drying” alcohols typically found in skin care products are ethyl alcohol and isopropyl (or rubbing alcohol).

The alcohols contained in Cetaphil’s products, however, benefit from larger molecules. This means that the alcohol ingredients we use - products such as cetyl alcohol and stearyl alcohol - tend to trap water, so they are moisturizing rather than irritating or drying to the skin. Using these ingredients is one of many reasons why Cetaphil has such gentle products.

Although the ingredients in our Cetaphil skincare range are not recognized gluten sources; we do not test for trace amounts of gluten that may be present in the ingredients or as a result of the manufacturing process. Additionally, ingredient suppliers may change. If you are a celiac disease patient, you may want to consult your healthcare provider before using Cetaphil.

Cetaphil skincare products are developed with your skin’s health first and foremost in mind. As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development, or manufacturing processes. Galderma has been utilizing industry-recognized, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.

These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers, and our contribution to society at large.

Nevertheless, some health authorities may conduct animal testing for certain cosmetic products prior to approval for sale on the market, as is still the case in China.

Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally.

The IIVS has an active program in China, which aims to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to eliminating the use of animal testing in the cosmetics industry worldwide.